Effective July 16, 2026
You can cancel anytime - no email required, no retention hoops. Open Manage billing in the app and cancel with two clicks through our payment processor's secure portal. Cancellation stops all future charges. Your paid plan stays fully active until the end of the billing period you've already paid for, and after that your account simply continues on the free plan with your closet intact.
Because you can cancel anytime and keep what you paid for through the period's end, we don't offer refunds or prorated credit for partial billing periods. If something went wrong - a duplicate charge, a billing error, a charge after you canceled - email privacy@stefscloset.com and we'll make it right.
If a payment is fully refunded for any reason, the subscription it paid for ends immediately: the account returns to the free plan and any unused credit allowance from that payment is withdrawn. Your closet and data are never touched by a refund.
EU and UK consumer law provides a 14-day right of withdrawal for online purchases. When you subscribe, you request immediate access to digital content and acknowledge that this right ends once the service begins - this is stated at checkout, as the law requires. Statutory rights that cannot be waived, including remedies for a service that doesn't work as described, are not affected by this policy.
Deleting your account from Settings cancels any active subscription immediately and permanently erases your data (see our Privacy Policy). Deletion does not by itself generate a refund for the current period, though the something-went-wrong rule above always applies.
privacy@stefscloset.com - a human reads it.
Mount Brands LLC · PO Box 304, Thornburg, VA 22565, United States